Takealot Fulfilment Solutions

TFS On-Demand and Shiprazor partnership strengthens fast fulfilment for businesses

Britney Theron — Thu, 02 Jul 2026 05:25:20 +0000

As customer expectations continue to evolve, businesses are under increasing pressure to deliver products faster, more efficiently, and with greater visibility throughout the delivery journey.

That is where the partnership between Shiprazor and Takealot Fulfilment Solutions (TFS) comes in.

Shiprazor, a customer experience and fulfilment platform that helps businesses manage shipments across multiple courier providers, has partnered with TFS On-Demand to expand its hyperlocal delivery capabilities for merchants across South Africa.

The collaboration gives businesses using Shiprazor access to efficient, localised deliveries powered by TFS On-Demand, a solution designed for quick commerce and time-sensitive fulfilment.

Meeting changing customer expectations

For businesses operating in sectors where convenience and speed influence purchasing decisions, delivery has become more than a logistics function. It is now a key part of the customer experience.

Through the partnership, Shiprazor users can offer their customers the option of delivery within an average of 30 minutes (in supported delivery zones), while still benefiting from real-time tracking and streamlined order management. The integration also gives businesses more flexibility when choosing fulfilment solutions based on customer location and urgency.

Built for efficiency and reliability

TFS On-Demand is built to support high-volume, fast-turnaround deliveries through a nationwide network of 16,000-plus vetted drivers and advanced delivery technology, designed to support efficient last-mile fulfilment at scale.

This is especially valuable during peak trading periods, when retailers need reliable delivery infrastructure that can maintain performance while handling increased order volumes. As highlighted in The TFS advantage for South African retailers during peak season, operational consistency becomes increasingly important as customer demand accelerates.

Strengthening connected logistics ecosystems

The partnership also reflects a broader shift in e-commerce, where businesses are increasingly looking for connected logistics ecosystems instead of relying on a single delivery model. Platforms like Shiprazor simplify this process by allowing merchants to manage multiple courier options through a centralised system.

For Shiprazor, adding TFS On-Demand to its network strengthens its ability to support businesses looking for on-demand fulfilment solutions without adding operational complexity.

For TFS, the partnership further expands its growing fulfilment ecosystem and reinforces its focus on efficient, technology-driven logistics solutions for modern commerce. This follows TFS’s broader strategy of strengthening integrated logistics partnerships, as explored in TFS expands fulfilment ecosystem with new partners.

Technology driving modern fulfilment

Technology remains central to the offering. Real-time tracking, efficient dispatch capabilities, and intelligent delivery systems help businesses maintain visibility throughout the fulfilment journey while improving the end customer experience.

As e-commerce continues to grow in South Africa, partnerships like the one between Shiprazor and TFS are helping businesses adapt to changing consumer expectations with smarter and more agile delivery solutions.

Because in today’s retail environment, fast delivery matters, but dependable delivery matters even more.

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What it really takes to deliver at scale: Key insights from Mr D

Britney Theron — Wed, 17 Jun 2026 11:10:45 +0000

On-demand delivery has evolved far beyond convenience. Today, it plays a critical role in how South Africans access food, groceries, and everyday essentials. As e-commerce and on-demand services continue to grow, delivery businesses face increasing pressure to expand capacity while maintaining operational efficiency, reliability, and service consistency.

As CEO of Mr D, one of South Africa’s leading on-demand platforms, Alexander Wörz shares insights into the operational infrastructure, logistics coordination and delivery network capabilities that support sustainable growth at scale – and the role TFS plays in enabling this behind the scenes.

How reliable fulfilment powered initial growth

For on-demand businesses, growth depends on far more than customer demand, says Wörz. “It’s a three-sided marketplace,” he explains. “You’ve got consumers, you’ve got restaurants, and then you’ve got drivers. To be attractive to consumers, you need the right partners on the platform.”

In Mr D’s early growth phase, however, onboarding major restaurant brands was one of the biggest challenges. Large partners needed confidence that the platform could reliably fulfil demand at scale.

“That’s where the on-demand driver network and TFS ultimately came in,” he says.

By enabling a scalable and dependable delivery network, TFS helped create the operational foundation that allowed Mr D to grow its partner ecosystem and expand nationally.

The more complex the platform, the more seamless your logistics need to be

As Mr D evolved beyond restaurant delivery into groceries and retail, operational complexity increased significantly. Each new vertical introduced additional fulfilment requirements and delivery demands.

“We saw the success of on-demand grocery delivery … we then started to build on that proposition, together with Pick n Pay,” says Wörz. “More recently, we’ve focused on bringing more shops and retail partners onto the platform. TFS has been instrumental in enabling expansion into additional verticals and categories.”

By providing the logistics backbone behind these expansions, TFS has enabled Mr D to evolve from a food delivery app into a broader on-demand ecosystem.

For customers, consistency is key

As on-demand delivery has grown, so too have customer expectations. Orders need to move efficiently, delivery windows must remain reliable, and operations need to adapt continually to changing demand patterns.

Without the right logistics infrastructure, that level of consistency becomes difficult to sustain. “Reliability is about consistently delivering the service customers expect, while ensuring sufficient driver capacity exists to support demand as it evolves,” explains Wörz.

“TFS has enabled greater operational flexibility,” he continues. “Given the scale of the operation and the strength of the delivery network, we are able to introduce additional services while maintaining consistency and responsiveness to customer demand.”

This flexibility allows Mr D to respond to demand surges in real time without compromising service quality.

Reliable delivery is built through partnership

For customers, reliability is simple: orders arrive when expected. Operationally, however, reliability depends on deep coordination between platforms, logistics providers, and driver networks.

This is why integrated partnerships matter.

For Wörz, the relationship between Mr D and TFS extends beyond a traditional supplier model. TFS operates as a closely aligned operational partner, supporting growth ambitions and enabling a consistent customer experience at scale.

“TFS is an integrated partner into the Mr D business … we don’t operate in silos,” he says. “We operate together because only if the driver supply really serves the platform can we get the best outcome for the customer. Ultimately, it is an extension of our own capabilities.”

That integration enables faster decision-making, operational agility, and the ability to respond quickly in a rapidly evolving market. “In such a dynamic and fast-moving environment, flexibility is critical. We need to identify shifts in demand quickly and continually optimise how we operate and serve customers,” says Wörz.

Engineering what comes next

As on-demand delivery continues to evolve, businesses will increasingly compete on operational excellence, efficiency, and reliability. The market leaders of the future will be those investing in smart, scalable logistics capability today. For Mr D, TFS continues to support sustainable growth, category expansion, and the operational consistency customers increasingly expect.

WATCH more of Alexander Worz’s insights into Mr D and the logistics engine that powers its scalability, efficiency and reliability here.

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TFS expands fulfilment ecosystem with new partners

Britney Theron — Tue, 28 Apr 2026 12:51:51 +0000

With customers increasingly prioritising when and how they shop, TFS’s On-Demand capability enables near-instant access to products, supporting a seamless ecommerce experience from checkout to delivery.

On-demand delivery plays a critical role in helping retailers remain competitive by shortening delivery windows, improving availability, and reducing friction in the customer journey.

As buying platforms reshape convenience, South Africa’s growing appetite for on-demand is turning efficient, reliable, and compliant fulfilment into a key differentiator for retailers.

Takealot Fulfilment Solutions (TFS) offers a tech-enabled on-demand delivery service designed to help retailers meet rising customer expectations for convenience and consistency.

Extending reach beyond brick-and-mortar

TFS’s on-demand solution allows retailers to serve customers beyond the limits of physical store visits, offering reliable delivery directly from nearby locations. In supported areas, orders are fulfilled with an average turnaround time of approximately 30 minutes, meeting customer expectations with ease and convenience.

While some retailers already operate physical stores, TFS enables them to complement these locations with a digital-first, on-demand experience. By integrating on-demand delivery into existing retail operations, TFS helps brands offer a streamlined, customer-centric shopping experience with minimal operational complexity.

A fulfilment network built for scale

TFS’s on-demand capability is powered by a growing national retail network, now including Vuse stores in addition to other well-known, trusted retailers. In December 2025, TFS officially powered the fulfilment of 10 stores across three provinces: Western Cape, Gauteng, and KwaZulu-Natal, successfully supporting early customer demand.

Building on this foundation, TFS has launched the rollout of over 150 Vuse stores across South Africa. This expansion brings localised on-demand delivery to customers nationwide, from major metros to regional hubs.

The scale of this network demonstrates TFS’s ability to support high-volume retail environments while maintaining efficiency, consistency, and service quality across multiple regions.

Enabling convenient, reliable, and scalable fulfilment

TFS’s on-demand delivery service is designed for time-sensitive fulfilment, supported by intelligent logistics technology and a distributed store network. With average delivery times of around 30 minutes, TFS enables retailers to meet growing demand without sacrificing customer experience.

By optimising last-mile logistics, TFS helps reduce operational pressure during peak periods, improve delivery efficiency, and support scalable growth as retailer networks expand.

Making nationwide access possible

Through TFS, your on-demand delivery is available within a defined radius of stores offering the service, bringing products closer to your customers across South Africa. As the Vuse Express network continues to roll out nationally, customers across the country can expect reliable and convenient delivery – whether they are based in large urban centres or smaller regional areas.

As e-commerce continues to reshape consumer behaviour, fulfilment partners like TFS will enable retailers to adapt, scale, and stay competitive while maintaining high standards of service and efficiency.

#OnDemandDelivery #Ecommerce #TFS

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5 shifts reshaping logistics in South Africa, and how TFS is driving them

Britney Theron — Thu, 02 Apr 2026 12:13:24 +0000

Logistics was once dismissed as a back-office function to optimise or outsource away. Today, it’s recognised as a strategic advantage that directly impacts customer satisfaction, competitive positioning, and profitability.

At Takealot Fulfilment Solutions (TFS), we’re seeing this shift play out in real time, as logistics moves from a support function to a core driver of growth.

As e-commerce accelerates and customer expectations shift toward faster, more reliable delivery, logistics is emerging as one of the most powerful competitive advantages a business can have. In South Africa, this shift is happening faster than many realise, driven by a new generation of tech-enabled, integrated supply chain ecosystems.

Built on the proven infrastructure of the Takealot Group, the Takealot Fulfilment Solutions (TFS) ecosystem is redefining what’s possible for businesses of all sizes. As TFS CEO, Francois Retief explains: “TFS is positioned as South Africa’s most comprehensive tech-driven logistics ecosystem, leveraging Takealot Group’s proven infrastructure to democratise access to world-class fulfilment services.”

From where we sit at TFS, five shifts are actively reshaping the logistics landscape and redefining how businesses need to operate to stay competitive.

1. Fragmented supply chains are becoming a liability

For years, businesses have managed logistics through a patchwork of providers: freight forwarders, warehouses, couriers, and technology platforms operating independently.

But as operations scale, this fragmentation introduces complexity, inefficiencies, and a lack of visibility. Managing multiple vendors often means more time spent coordinating and troubleshooting than focusing on growth.

Increasingly, businesses are moving toward integrated, end-to-end supply chain ecosystems that bring every stage of the journey from international sourcing to last-mile delivery into a single, connected platform. The result is not just operational simplicity, but the ability to scale with far greater control and efficiency.

This is exactly where we see businesses start to unlock scale within the TFS ecosystem.

2. Delivery speed is no longer a differentiator; it’s the baseline

What was once considered a premium offering, same-day or next-day delivery, is fast becoming the standard.

As e-commerce continues to grow, so do customer expectations. In South Africa, online retail still represents a relatively small share of total retail, but that gap is closing quickly, bringing with it increased pressure on fulfilment and delivery.

Retief puts it plainly: “On-demand, same-day and next-day delivery is becoming the baseline expectation from customers. Companies treating delivery as an afterthought will lose customers.”

At TFS, this is enabled through a combination of fulfilment infrastructure, smart technology, and a national last-mile network designed for speed at scale.

Meeting these expectations requires more than faster deliveries. It depends on infrastructure, from strategically located fulfilment centres to a national last-mile network. With 185+ delivery hubs and eight fulfilment centres in the TFS network, scale and proximity are critical enablers of speed.

3. Visibility is becoming non-negotiable, and most businesses still don’t have it

In an increasingly complex supply chain environment, visibility is no longer optional; it’s essential.

Without real-time insight into inventory, shipments, and delivery performance, businesses are left reacting to problems instead of anticipating them. This lack of visibility creates blind spots that impact everything from customer experience to cost control.

Integrated, tech-enabled platforms are changing this. By bringing data from across the supply chain into a single interface, businesses can monitor performance, track inventory, and make proactive, informed decisions in real time.

As digitisation accelerates, this will evolve even further with predictive logistics and automation enabling more proactive, resilient supply chains.

Within TFS, this level of visibility is built in, giving businesses the clarity to move from reactive to proactive decision-making.

4. Global trade is being democratised

Access to international markets was once limited to larger businesses with the resources to navigate complex logistics networks.

Today, that’s changing.

Tech-enabled freight forwarding and integrated supply chain solutions are lowering the barriers to entry, enabling businesses of all sizes to participate in global trade. From supplier coordination and shipment consolidation to customs clearance and final delivery, what was once complex is becoming increasingly accessible.

As Retief explains, “Freight forwarding doesn’t just move cargo, it enables business growth, reduces supply chain risk, and transforms international trade from a complex operational challenge into a competitive advantage.”

This shift is opening new growth opportunities for South African businesses, positioning logistics as a key enabler of expansion beyond local markets.

Through TFS, businesses can access these global capabilities without needing to build them from scratch.

5. Logistics ecosystems are replacing traditional service providers

Perhaps the most significant shift is the move away from standalone service providers toward fully integrated logistics ecosystems.

Businesses are no longer looking for vendors to manage isolated parts of the supply chain. They’re looking for partners that can support their entire logistics journey seamlessly, efficiently, and at scale.

These ecosystems combine infrastructure, technology, and operational expertise into a single platform allowing businesses to access capabilities that would otherwise take years and significant investment to build independently.

It’s a shift Retief believes is already defining the market: “The businesses winning today aren’t just the ones with the best products, they’re the ones that are part of winning logistics ecosystems.”

This is the model TFS is built on—bringing together infrastructure, technology, and expertise into a single, scalable ecosystem.

The bottom line

The logistics landscape is evolving rapidly, and the implications for businesses are clear.

At TFS, we see this shift not as a trend, but as a fundamental reset of how businesses compete and grow.

As speed, visibility, and integration become the new standard, companies relying on fragmented, outdated supply chain models will find it increasingly difficult to compete.

The businesses that succeed won’t just optimise logistics; they’ll rethink it entirely. And increasingly, that rethink is happening within integrated ecosystems like TFS.

Or, as Retief puts it: “We’re not just another logistics provider. We’re the infrastructure that lets you compete with global giants while staying focused on what you do best.”

Francois Retief is the CEO of Takealot Fulfilment Solutions (TFS). Under his leadership, TFS has expanded into a tech-driven, end-to-end supply chain ecosystem connecting global freight to last-mile delivery across South Africa.

To learn more about how integrated, tech-enabled logistics ecosystems are helping businesses scale, visit Takealot Fulfilment Solutions (TFS).

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Building the future of trade: How TFS is redefining logistics in South Africa

Britney Theron — Mon, 15 Dec 2025 13:17:22 +0000

By Francois Retief, CEO at Takealot Fulfilment Solutions (TFS)

Each product that lands on a shelf, an online order delivered, and a global trade route mapped depends on the seamless movement of goods. At TFS, we’ve built South Africa’s most comprehensive tech-driven logistics ecosystem with the goal of making world-class supply chains accessible to every business.

TFS was born out of the Takealot Group’s proven delivery infrastructure: a network that powers millions of successful deliveries each year. What began as the backbone of South Africa’s leading e-commerce brand has evolved into an open, scalable platform that serves the wider business community. I’m proud to say that TFS now operates more than 125 delivery hubs and eight fulfilment centres, connecting international freight to the last mile. Our strategy is to transform exclusive capability into an inclusive ecosystem opportunity.

Simplifying supply chains, amplifying growth

The reason most businesses struggle with logistics is not that they can’t move goods; the problem lies with fragmented supply chains – managing multiple service providers and disconnected systems slows down their growth and adds costs. TFS’s solution is to integrate freight forwarding, warehousing, courier and on-demand delivery into a single, intelligent platform.

Through one partner and one digital interface, our customers gain complete visibility from origin to doorstep. This eliminates duplication, reduces operational risk, and gives businesses the agility they need to scale quickly. Our data-driven systems enable real-time decision-making, route optimisation, and proactive communication at every milestone.

Something I’m passionate about is measurable results because faster delivery times and lower costs mean happier customers. Yet for us, success is defined not only by on-time performance, but by our clients’ ability to grow. That’s because when they succeed, so do we.

Connecting Africa to the world

Freight forwarding has become a key part of our value proposition and one of TFS’s fastest-growing service areas. We help South African businesses trade confidently with global suppliers and international customers through a single, tech-enabled platform that manages everything from consolidation at origin and customs clearance to local warehousing and delivery.

Our freight division, built on years of handling time-sensitive, high-volume imports for Takealot’s supplier network, simplifies international trade for businesses of all sizes. We don’t just move cargo – we also unlock opportunities. We believe Africa’s trade future lies in linking small producers and large exporters alike to global markets through efficient, transparent and scalable solutions enabled by world class technology.

Innovation, sustainability and customer-centricity

Innovation is what drives our growth. TFS was the first logistics operator in Africa to deploy an electric truck fleet at scale, an initiative that earned us the 2024 Logistics Achiever Awards Gold Award. In 2025, our commitment to innovation was recognised once more when we received the top award for introducing autonomous robotic sorting at our Johannesburg fulfilment centre. These investments help reduce emissions, improve efficiency, and create high-tech employment opportunities for our workforce.

But I’m aware that tech capabilities mean little without people who care – and I’m proud that across our national network, TFS continues to build a culture centred on customer obsession, accountability and empowerment. Our teams have access to live performance data and we encourage them to make rapid, informed decisions to improve customer experience. Recognising exceptional service and sharing real customer feedback helps retain that focus at every TFS site.

Partnerships that deliver

TFS continues to invest heavily in our own infrastructure of fulfilment centres, last-mile hubs, and proprietary technology, while working with the best global carriers, customs agents, and airline partners to expand our reach. We balance ownership and collaboration to ensure our customers get both stability and flexibility.

For high-value or sensitive shipments, TFS offers secure handling facilities, GPS tracking, segregated storage and dedicated monitoring from our control rooms. Comprehensive risk protection, which includes goods-in-transit and warehouse liability insurance, means our clients’ cargo is protected at every stage.

The road ahead

Looking to the future, I believe three macro trends will redefine logistics: the rapid growth of e-commerce, the digitisation of supply chains, and the growing demand for sustainability. The businesses that thrive will be those that treat delivery as part of their value proposition rather than as an afterthought.

At TFS, our vision extends beyond being a service provider – we’re building a collaborative ecosystem where every participant benefits from shared innovation, infrastructure, and expertise. Whether you’re a startup looking to scale, an established business seeking operational efficiency, or an international company entering African markets, there’s a place for you in our ecosystem. Together, we can transform logistics from a cost centre into a competitive advantage that drives mutual growth and opens new possibilities for trade across the continent.

Francois Retief, CEO of Takealot Fulfilment Solutions (TFS), at one of the company’s logistics facilities. Under his leadership, TFS has expanded into a tech-driven, end-to-end supply chain ecosystem connecting global freight to last-mile delivery across South Africa.

Credit:
Image supplied / Takealot Fulfilment Solutions (TFS)

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The TFS advantage for South African retailers during peak season

afika.jadezweni@media24.com — Tue, 09 Dec 2025 09:49:43 +0000

As the festive rush accelerates and South African businesses prepare for one of the most demanding periods of the year, operational efficiency and reliable delivery networks become critical. TFS (Takealot Fulfilment Solutions) is proud to support leading as they improve their online presence in an increasingly competitive e-commerce landscape. This includes wellness specialist Wellness Warehouse, who we are now powering to provide fast, scalable delivery nationwide.

Takealot Fulfilment Solutions emerges as a game-changing partner for leading South African retailers, offering fast, scalable nationwide delivery through its innovative On-Demand service. This strategic partnership doesn’t just solve logistics challenges; it unlocks new opportunities for growth, customer satisfaction, and market expansion during peak periods and beyond.

In this article, we explore how partnering with TFS enables retailers such as Wellness Warehouse to operate with confidence.

Access when you need it most

TFS enables retailers to offer convenience to their customers while preserving the unique character and values that define their brands. This strategic advantage proves particularly valuable for specialised retailers serving distinct customer needs.

Through TFS, Wellness Warehouse gains access to reliable delivery supported by optimised logistics infrastructure, while retaining their distinct brand experiences and customer promises.

Wellness Warehouse benefits from the ability to provide a more convenient shopping experience for its health-focused product range, ensuring customers with specific wellness needs can access trusted products with added ease.

With an average 30-minute turnaround time per delivery, TFS enables partners to scale during peak demand without compromising service levels across major centres and selected areas in the country.

On time and on demand

TFS’s national delivery network removes the operational pressure of peak-season fulfilment, allowing retailers to focus on growth, assortment, and customer engagement.

Our On-Demand service, powered by intelligent routing software, delivers:

Real-time optimisation
Increased delivery efficiency
Agile scaling for fluctuating demand
Reduced operational complexity for retailers

For both long-established brands and fast-growing businesses, this expansion translates into a seamless last-mile experience that supports order volumes with consistent reliability.

Ready to transform your retail operations? Discover how Takealot Fulfilment Solutions can unlock new market opportunities and scale your business for seasonal success and long-term competitive advantage with our On-Demand services.

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How businesses win with the right freight forwarding partner

gaynor@swipeix.com — Tue, 04 Nov 2025 11:26:05 +0000

Selling and shipping goods has never been bigger. Personal and business buyers are flocking to e-commerce and other modern retail experiences, driving growth in the online retail market towards R130 billion in 2025 (World Wide Worx Online Retail in South Africa 2025 report).

But such growth creates challenges. Consumers expect a seamless experience, from finding products to receiving their purchase. This includes features such as mobile commerce and faster/same-day delivery. To stay competitive, companies must deliver on these expectations by offering integrated omnichannel services, flexible delivery options, and effective cost management.

The “one-stop freight shop” has become a crucial part of those strategies, says Jaco Els, Executive at TFS (Takealot Fulfilment Solutions).

“Our clients look for tech-driven integrated platforms underpinning scalable solutions and end-to-end logistics management. They need simplified import and export processes, customs expertise, and strategic partnerships that focus on speed to market, customer satisfaction, and cost efficiency.”

Not All Freight Forwarders Are The Same

Retailers focus on shopfronts, stock, and customer interactions. Most don’t build internal freight services because they draw attention and resources away from their core business models.

But freight forwarding is central to success. Delays or lost packages damage a retailer’s reputation, while opaque costs either cut into profits or force them to pass on expenses to customers. Local legislative and regulatory requirements are demanding and grow more complicated across borders.

Businesses rely on freight forwarding and management partners to tackle challenges and remove surprises. Logistics leaders combine traditional freight forwarding expertise with cutting-edge technologies such as predictive intelligence, automation, and real-time price optimisation, and operate as comfortably with local freight as international shipments.

Only a handful of freight operators can meet this modern services benchmark while remaining flexible for each customer. Yet for TFS, it’s a natural evolution, says Els.

“At TFS, we cut our teeth by creating a unified logistics platform to support the Takealot Group. We’re focused on end-to-end digitisation, including seamless integration of logistics, courier, on-demand delivery, supply chain, and international freight – and we’ve grown our customer base to be a cutting-edge and reliable partner for all businesses.”

TFS is a freight forwarding market leader, shipping freight across dozens of countries and five continents for a wide range of customers, including takealot.com and Multichoice.

Delivering Visibility, Affordability, Assurance, And Sustainability

Freight clients need logistics partners that offer both integration and industry expertise to support their business goals. Every client has unique expectations, but their requirements typically fall into four key areas:

Exploiting freight technologies for flexibility and customer-centricity.
Maintaining control over costs.
Reducing regulatory administration and risks.
Building sustainability and resilience.

TFS combines technology, people, and experience to meet those expectations. We design and tailor supply chains for our customers, offering flexible and cost-effective solutions built on a foundation of modularity, automation, and artificial intelligence. TFS empowers customers through business systems integration, access to software and dashboards, leveraging global and local partnerships, and creating cost transparency – with no hidden fees.

For example, TFS customers can track their freight costs and performance from origin to destination. At the same time, TFS manages stock consolidation, least-cost routing, and delivery through its own or third-party services.

“TFS utilises best-in-class freight forwarding software to enable real-time tracking and monitoring. Our solutions include the use of AI and predictive analytics as well as machine learning applications, and we continuously strive to automate processes and systems where appropriate,” says Els.

These capabilities also elevate TFS’s regulatory expertise in managing both local and international freight compliance, while advancing our sustainability goals through circular economy strategies such as fleet electrification, emission reduction, sustainable infrastructure, and waste reduction.

Selecting The Right Freight Forwarding Partner

Freight has evolved, and it’s time to rethink freight forwarding strategies. The focus should go beyond mere optimisation. Companies need to focus on fully integrating freight forwarding into business operations, driving measurable outcomes, and building agility and resilience. On a practical level, they must start by defining a clear logistics profile, including product types, shipping routes, service requirements, and budget constraints.

Use these indicators to assess freight forwarding providers: geographic coverage, industry expertise, strategic partnerships, and first-to-last-mile capabilities. It’s also critical to evaluate whether they understand how their services align and support your broader business strategy. Other considerations include the provider’s commitment to sustainability and the strength of their technology roadmap and investments. Els says these are all areas where TFS is setting the pace in an evolving market.

“Freight forwarding customers expect a local expert with global reach, and that’s what TFS has been doing. Our unique value proposition is ‘the only platform you need’, from integrated ecosystems, expertise, and partnerships to our competitive differentiators. The goal is to become Africa’s first truly integrated, carbon-neutral, technology-native logistics platform that serves the continent and exports African innovation and expertise to the global marketplace.”

Sustainable, resilient, and transparent freight forwarding is no longer a luxury. It’s a competitive advantage. And it’s exactly what TFS delivers to our customers.

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